Creative Crafts

Home / Delivery Policy

Delivery Policy

Shipping

•    We generally ship within 1 or 2 days
•    An order prior to 12pm, will be shipped on the same day. After that dispatch will be the next working day.
•    There are no dispatches on the weekends or public holidays


Handling
•    There is a small Handling Charge of AED 15/- on orders less than AED 200/- upto 5 kgs. An additional kg will be AED 1/-. More than AED200/- will be free shipping. This is only for the UAE customers.

***Please note: During sales and discounts there will be no free shipping!***


Delivery
•    Delivery generally takes 2-3 working days once we ship, based on the delivery locations
•    There is an extra charge for Expedited Delivery which can only be assessed once the goods are ready for dispatch
•    In the event that Expedited Delivery is required, the extra amount payable will be communicated and goods dispatched once the extra amount has been             credited
•    Our logistics partners are TFM express.
•    You may track your shipments on www.tfmex.com

International Shipping
•    For shipments outside United Arab Emirates, kindly register and write to us at hello@creativecraftsdxb.com
•    You may then place an Order on our Website
•    All "Successful" Orders will be Boxed and we will revert to you with the Box sizes and Freight amount
•    You will receive an email directing you to page where you may make the payment for Freight
•    Once we receive intimation that the Freight payment has been received, we will ship through DHL or FedEx 
•    For your convenience we have mentioned the Freight Rates to your part of the world are as under:
Please check the shipping charges by visiting following two link.
tfm-2016.pdf
tfm-zones.pdf